Analysing the Karnataka Gig Workers’ Welfare Ordinance
India’s platform economy has witnessed a major rise over the past decade, propelled by digital transformation and the rapid proliferation of mobile-based services. Gig workers, who form the backbone of this economy, have become indispensable to urban lifestyles, delivering food, ferrying passengers, offering logistics support, and providing on-demand services ranging […]
Govt. advisory against collecting mobile number of customers by retailers
The Ministry of Consumer Affairs has recently issued an advisory directing retailers not to insist on the personal contact details of customers for providing certain services. The Ministry Official has been quoted saying the following (as reported): The advisory has been issued following several consumer complaints. Customers have complained about […]